Stop handling returns
over email.
Returvia adds a self-service returns portal to your customers' account — they request a return in a few clicks, and you get a clean, reliable workflow to review and resolve it. With store credit, exchanges, and a return-fraud risk engine to protect your margin.
Free core plugin · Item-level returns · Works with HPOS · Reliable emails
WooCommerce returns are a mess
Core WooCommerce has no real returns system — so stores stitch it together and pay for it in support time.
Returns by email
Customers email "I want to return this," and your team chases order numbers and photos by hand.
Store credit needs a second plugin
Most returns plugins make you bolt on a separate wallet just to offer store credit. Returvia builds it in.
The official extension is neglected
WooCommerce's own returns extension sits at 2★ — abandoned, buggy, unsupported. That's the bar.
Everything returns should be
A portal that just works — and the revenue-retention tools the incumbents gate.
🔄 Self-service portal
Customers pick an order, select the exact items, choose a reason, and submit — right in My Account.
📦 Item-level returns (free)
Per-item returns, not just whole-order — free, where rivals paywall it.
✅ Clean approval workflow
Requested → approved → received → resolved, with a review queue built for speed.
✉️ Reliable, routable emails
Correctly-routed notifications to customers and your returns@ address.
💳 Native store credit Pro
Turn refunds into retained revenue — no second wallet plugin required.
🔁 Exchanges Pro
Cross-product and variant swaps for the "wrong size" case.
The return-fraud engine others don't have.
Return fraud costs stores $76B+ a year, and serial returners are 5–10% of customers but 30–40% of returns. Returvia Pro scores every request from real signals — return history, return rate, reason — and flags the abusers.
- Auto-approve the safe 70% — instant resolution for good customers, less manual work.
- Flag serial returners & abuse — a clear risk score on every request, so you review only what matters.
- Built from structured signals — reliable scoring, not guesswork. Built by a security engineer.
Simple pricing
Free to install. Upgrade when you want to retain revenue and stop return abuse.
Free
Core returns, forever.
- Self-service returns portal
- Item-level returns
- Approval workflow
- Routable emails
Pro
1 site · or $249 lifetime.
- Everything in Free
- Native store credit
- Cross-product exchanges
- Automation & auto-approve
- Return-fraud risk engine
- Priority support
Agency
Up to 5 sites.
- Everything in Pro
- 5 site licenses
- Priority support
Prices in USD. Taxes handled at checkout. 14-day money-back guarantee.
Questions
Can customers return individual items, not just whole orders?
Yes — item-level (per-item) returns are included in the free version, where most rivals paywall it.
Does it work with High-Performance Order Storage (HPOS)?
Yes, Returvia is fully HPOS-compatible.
Can I route return emails to a dedicated address?
Yes. Set a returns@ address in settings and new-request notifications go there.
Do I need a separate plugin for store credit?
No. Native store credit is built into Returvia Pro — no second wallet plugin required.
How does the fraud engine work?
Pro scores each request from structured signals (return history, return-to-order rate, reason) and flags high-risk requests for review while auto-approving low-risk ones. No unreliable photo AI.
Give your store the returns experience it deserves.
Install free, or go Pro for store credit, exchanges, and fraud protection.